Terms and Conditions of www.ugchouse.it

Welcome to the Terms and Conditions page of www.ugchouse.it. This document will help you understand how you may use our services and what you can expect from us.

Introduction

These Terms govern

the use of this Application and
any other Agreement or legal relationship with the Owner
in a legally binding manner. Capitalised words are defined in the relevant section of this document.

The User is requested to read this document carefully.

Although the contractual relationship relating to the purchase of such Products is entered into solely between the Owner and Users, Users acknowledge and accept that, where this Application has been provided through the Apple App Store, Apple may enforce these Terms as a third-party beneficiary.

This Application is a service provided by:

Web Project Group Srl
Via Roma 43
35020 Albignasego (PD), Italy, Italy
VAT no. 05225960284
REA PD453018

Owner’s email address: info@webprojectgroup.it

What you should know at a glance

The Service/this Application may be used only by Users who are not acting as Consumers, such as Business Users.
Each Product order includes one (1) free revision only. Any additional revisions are subject to a separate fee, according to the rates communicated by the Owner.
The rights to use and exploit the Product granted to the User are valid for twelve (12) months from the Product delivery date, unless otherwise agreed in writing by the parties.

Terms of Use

Unless otherwise specified, the terms of use of this Application set out in this section apply generally.

Additional terms of use or access applicable in particular situations are expressly indicated in this document.

By using this Application, the User represents that they meet the following requirements:

The User is not acting as a Consumer;
The User is not located in a country subject to a United States government embargo or in a country designated by the United States government as a state sponsor of terrorism;
The User is not listed on any United States government list of prohibited or restricted parties;

Registration

To use the Service, the User may open an account by providing all requested data and information fully and truthfully.
The Service cannot be used without opening a User account.

Users are responsible for keeping their login credentials secure and confidential. To this end, Users must choose a password that meets the highest level of security available on this Application.

By creating an account, the User agrees to be fully responsible for all activities performed using their login credentials. Users must inform the Owner immediately and unequivocally through the contact details provided in this document if they believe that their personal information, including their User account, login credentials or personal data, has been breached, unlawfully disclosed or stolen.

Account closure

The User is free to close their account and stop using the Service at any time by following this procedure:

Contact the Owner using the contact details provided in this document.

Account suspension and deletion

The Owner reserves the right to suspend or delete a User’s account at any time, at its sole discretion and without notice, if it deems the account inappropriate, offensive or contrary to these Terms.

The suspension or deletion of an account does not entitle the User to compensation, reimbursement or indemnity.

The suspension or deletion of an account for reasons attributable to the User does not release the User from the obligation to pay any applicable fees or prices.

Content on this Application

Unless otherwise specified or clearly recognisable, all content available on this Application is owned or provided by the Owner or its licensors.

The Owner takes the utmost care to ensure that the content available on this Application does not violate applicable law or third-party rights. However, it is not always possible to achieve this result.
In such cases, without prejudice to any rights and claims that may be lawfully exercised, Users are requested to submit their complaints using the contact details specified in this document.

Rights regarding content on this Application

The Owner holds and expressly reserves all intellectual property rights in the aforementioned content.

Users are not authorised to use the content in any way that is not necessary or implicit in the proper use of the Service.

In particular, but without limitation, Users may not copy, download, share beyond the limits specified below, modify, translate, process, publish, transmit, sell, sublicense, transform, transfer or assign to third parties, or create derivative works from content available on this Application, nor allow third parties to carry out such activities through their User account or device, even without their knowledge.

Where expressly indicated on this Application, the User may download, copy and/or share certain content available on this Application solely for personal, non-commercial purposes, provided that authorship is properly attributed and any other relevant circumstances required by the Owner are stated.

The limitations and exclusions provided for by copyright law remain unaffected.

Access to external resources

Through this Application, Users may access resources provided by third parties. Users acknowledge and accept that the Owner has no control over such resources and is therefore not responsible for their content or availability.

The terms applicable to resources provided by third parties, including those applicable to any grant of rights in content, are determined by those third parties and governed by their own terms and conditions or, in their absence, by law.

Acceptable use

This Application and the Service may be used only for the purposes for which they are offered, in accordance with these Terms and applicable law.

The User is solely responsible for ensuring that their use of this Application and/or the Service does not violate any law, regulation or third-party rights.

Therefore, the Owner reserves the right to take any appropriate measure to protect its legitimate interests, including denying the User access to this Application or the Service, terminating contracts and reporting any objectionable activity carried out through this Application or the Service to the competent authorities, such as judicial or administrative authorities, whenever the User engages, or is suspected of engaging, in:

violations of laws, regulations and/or these Terms;
infringements of third-party rights;
acts that may substantially prejudice the Owner’s legitimate interests;
offences against the Owner or a third party.

Prohibition of child sexual abuse and exploitation

Creating, uploading or distributing content that facilitates the exploitation or abuse of minors is expressly prohibited. This includes any form of child sexual abuse material and similar content.

Terms and Conditions of Sale

Paid Products

Some of the Products offered on this Application as part of the Service are subject to payment.

The fees, duration and terms applicable to the sale of such Products are described below and in the relevant sections of this Application.

Product description

Prices, descriptions and availability of Products are specified in the relevant sections of this Application and are subject to change without notice.

Although Products on this Application are presented with the greatest accuracy technically possible, any representation on this Application through any means, including graphics, images, colours or sounds where applicable, is for reference only and does not imply any warranty regarding the characteristics of the purchased Product.

The characteristics of the selected Product will be specified during the purchasing process.

Purchasing process

Every step, from selecting the Product to submitting the order, forms part of the purchasing process.

The purchasing process includes the following steps:

Users are requested to choose the desired Product and verify their purchase selection.
After reviewing the information displayed in their purchase selection, Users may place the order by submitting it.

Order submission

Submitting the order entails the following:

The User’s submission of the order concludes the contract and creates an obligation for the User to pay the price, taxes and any additional charges and expenses specified on the order page.
Where the purchased Product requires action by the User, such as providing information, personal data, specifications or special requests, submitting the order also creates an obligation for the User to cooperate accordingly.
Once the order has been submitted, Users will receive confirmation that the order has been received.
All notifications relating to the purchasing process described above will be sent to the email address provided by the User for this purpose.

Prices

During the purchasing process and before the order is submitted, Users are duly informed of all fees, taxes and costs, including any shipping costs, that will be charged.

Prices on this Application:

depending on the section viewed by the User, include all applicable fees, taxes and costs or are shown excluding applicable fees, taxes and costs.

Payment methods

Details of the accepted payment methods are displayed during the purchasing process.

Some payment methods are subject to additional terms or involve additional costs. Detailed information is provided in the relevant section of this Application.

All payments are processed independently by third-party services. This Application therefore does not collect payment data such as credit card numbers, but receives a notification once payment has been completed successfully. For further information about the processing of personal data and the related rights, the User may refer to this Application’s privacy policy.

If a payment made using one of the available methods fails or is refused by the payment service provider, the Owner is not required to fulfil the order. If payment is unsuccessful, the Owner reserves the right to request reimbursement from the User for any related expenses or damages.

Reservation of usage rights

Until the Owner receives payment of the full purchase price, the User does not acquire usage rights to the ordered Products.

Licence to use and exploit the Product

Subject to the reservation of rights in the previous section, once the purchase price has been paid in full, the Owner grants the User a non-exclusive, non-transferable and non-sublicensable licence to use and exploit the delivered Product, limited to the commercial and marketing purposes agreed when the order was placed and to the platforms or channels specified therein.

The licence is valid for twelve (12) months from the Product delivery date, unless otherwise agreed in writing by the parties before its expiry.

At the end of the licence period, the User must:

immediately cease all use and exploitation of the Product;
remove the content from all channels, websites, social platforms and any other communication medium on which it was published or distributed.

Renewal of the licence is subject to a new written agreement between the parties and payment of the fee communicated by the Owner.

The Owner remains the exclusive holder of all intellectual property rights in the Product, including copyright, related rights and any other rights arising from the creation of the content, pursuant to Italian Law no. 633 of 22 April 1941, as subsequently amended.

The User is not authorised under any circumstances to:

assign, transfer or sublicense the usage licence to third parties without the Owner’s prior written consent;
use the Product on platforms or in territories, or for purposes, not specified in the original order without entering into an additional written agreement;
modify, alter, cut, dub or add elements to the Product, or create derivative works from it, without the Owner’s prior written consent;
claim authorship of the content or, where applicable, fail to disclose that the content was produced with the support of third-party creators.

Use of the Product beyond the limits of the licence or after its expiry constitutes an infringement of the intellectual property rights of the Owner and/or the creator and entitles the Owner to bring legal proceedings for compensation for all losses suffered, without prejudice to the right to seek urgent interim relief.

Provision of services

The purchased service will be performed or made available within the times stated on this Application or in accordance with the arrangements communicated before the order is submitted.

Users acknowledge and accept that, to access the Service, they must use lawful, commonly used and up-to-date devices and/or software, including operating systems, in line with current market standards.

Users acknowledge and accept that use of the services may be limited in time and location.

Product delivery

Following acceptance of the order and receipt of full payment, the Owner will produce and deliver the Product according to the specifications agreed when the order was placed, within the times stated on this Application or communicated during purchase.

The Product is delivered digitally through the platform or by the methods indicated by the Owner. If no formal objection is submitted in writing within five (5) working days of the content being made available, the Product is deemed accepted by the User.

Product revisions

Each Product order includes one (1) free revision only, which may be requested within five (5) working days of delivery of the material. The revision request must be submitted in writing and specify the requested changes clearly and in detail. Such changes must remain within the specifications originally agreed when the order was placed.

Any revisions beyond the single free revision, as well as any requested change outside the specifications originally agreed, constitute paid additional revisions. The cost of each additional revision will be communicated to the User in advance and must be paid in full before work begins.

The following are examples of paid additional revisions, without limitation:

changes to the video script or narrative after delivery of the first draft;
changes to the content’s format, duration or language that were not originally agreed;
requests for the video to be reshot or re-recorded in whole or in part for reasons not attributable to defects caused by the Owner or creator;
any change requested after the content has been approved, whether expressly or tacitly through expiry of the applicable period.

The Owner is not required to accept revision requests, whether free or paid, submitted after the deadlines stated above, unless otherwise agreed in writing by the parties.

Provision of personal data

To access or receive some of the Products provided through this Application as part of the Service, Users may be required to provide their personal data as indicated on this Application. If the User withdraws consent to the processing of personal data required to provide the Service, the Owner reserves the right to terminate the contract with the User.

User Rights

UK User rights

Right to cancel

Unless exceptions apply, Users who are Consumers in the United Kingdom have a legal right of cancellation under UK law and may be eligible to withdraw from contracts made online (distance contracts) within the period specified below (generally 14 days), for any reason and without justification.

Users that do not qualify as Consumers, cannot benefit from the rights described in this section. Users can learn more about the cancellation conditions within this section.

Exercising the right to cancel

To exercise their right to cancel, Users must send to the Owner an unequivocal statement of their intention to withdraw from the contract. To this end, Users may use the model withdrawal form available from within the “definitions” section of this document. Users are, however, free to express their intention to withdraw from the contract by making an unequivocal statement in any other suitable way. In order to meet the deadline within which they can exercise such right, Users must send the withdrawal notice before the cancellation period expires.

When does the cancellation period expire?

Regarding the purchase of goods, the cancellation period expires 14 days after the day on which the User or a third party – other than the carrier and designated by the User – takes physical possession of the goods.
Regarding the purchase of several goods ordered together but delivered separately or in case of purchase of a single good consisting of multiple lots or pieces delivered separately, the cancellation period expires 14 days after the day on which the User or a third party – other than the carrier and designated by the User – acquires physical possession of the last good, lot or piece.

Effects of cancellation

Users who correctly withdraw from a contract will be reimbursed by the Owner for all payments made to the Owner, including, if any, those covering the costs of delivery.

However, any additional costs resulting from the choice of a particular delivery method other than the least expensive type of standard delivery offered by the Owner, will not be reimbursed.

Such reimbursement shall be made without undue delay and, in any event, no later than 14 days from the day on which the Owner is informed of the User’s decision to withdraw from the contract. Unless otherwise agreed with the User, reimbursements will be made using the same means of payment as used to process the initial transaction. In any event, the User shall not incur any costs or fees as a result of such reimbursement.

…on the purchase of physical goods

Unless the Owner has offered to collect the goods, Users shall send back the goods or hand them over to the Owner, or to a person authorized by the latter to receive the goods, without undue delay and in any event within 14 days from the day on which they communicated their decision to withdraw from the contract.

The deadline is met if the goods are handed to the carrier, or otherwise returned as indicated above, before the expiration of the 14-days-period for returning the goods. The reimbursement may be withheld until reception of the goods, or until Users have supplied evidence of having returned the goods, whichever is the earliest.

Users shall only be liable for any diminished value of the goods resulting from the handling of the goods outside of that which is necessary to establish their nature, characteristics and functioning.

The costs of returning the goods are borne by the User.

Rights of Brazilian Users

Right of withdrawal

Unless an applicable exception is set out below, Users who are Consumers in Brazil have a statutory right of withdrawal under Brazilian law. This means that the Consumer may withdraw from online contracts (distance contracts or contracts concluded away from business premises) for any reason and without justification within seven (7) days from the date on which the contract was entered into or the product or service was received. Users who do not qualify as Consumers cannot benefit from the rights set out in this section. The Consumer may exercise the right of withdrawal through the contact channels indicated at the beginning of this document and in accordance with the instructions in this section.

Exercising the right of withdrawal

To exercise the right of withdrawal, Users must send the Owner an unequivocal statement of their intention to withdraw from the contract. Users may use the model withdrawal form available in the “Definitions” section of this document. However, Users are free to express their intention to withdraw through an unequivocal statement made by any other suitable means. To meet the deadline for exercising this right, Users must send the withdrawal notice before the withdrawal period expires. When does the withdrawal period expire?

For the purchase of products, the withdrawal period expires seven (7) days after the date on which the product is received by the User or by a third party designated by the User other than the carrier.
For the purchase of several products ordered together but delivered separately, or for the purchase of a single product consisting of several lots or pieces delivered separately, the withdrawal period expires seven (7) days after the date on which the last product, lot or piece is received by the User or by a third party designated by the User other than the carrier.

Effects of withdrawal

Users who correctly withdraw from a contract will be reimbursed by the Owner for all payments made to the Owner, including any payments covering delivery costs.

However, any additional costs resulting from the choice of a specific delivery method other than the least expensive standard delivery method offered by the Owner will not be reimbursed.

This reimbursement will be made without undue delay and no later than fourteen (14) days from the later of the date on which the Owner is informed of the User’s decision to withdraw from the contract and the date on which the product is actually returned. Unless otherwise agreed with the User, reimbursements will be made using the same payment method used for the initial transaction. The User will not incur any costs or fees as a result of the reimbursement.

…for the purchase of physical products

Unless the Owner has offered to collect the products, Users must return or deliver them to the Owner or to a person authorised by the Owner to receive them, without undue delay and within fourteen (14) days from the date on which they communicated their decision to withdraw from the contract.

The deadline is met if the product is handed to the carrier or otherwise returned as indicated above before the fourteen (14)-day return period expires. Reimbursement may be withheld until the products are received or until Users provide evidence that they have returned them, whichever occurs first.

Users are liable only for any reduction in the value of the products resulting from handling beyond what is necessary to establish their nature, characteristics and operation.

The Owner will bear the cost of returning the products.

Warranties

Legal guarantee of conformity for Digital Products under European Union law

Under European law, for a minimum period of two years from delivery or, where Digital Products are supplied continuously for more than two years, for the entire supply period, the seller guarantees that the Digital Products supplied to Consumers conform to the contract.

Where Users act as European Consumers, the legal guarantee of conformity applies to Digital Products available on this Application in accordance with the laws of the country in which they habitually reside.

The national laws of that country may grant Users broader rights.

Legal guarantee of conformity for services supplied to Consumers in Brazil

The legal guarantee applicable to services sold through this Application is subject to the following terms under the Brazilian Consumer Protection Code:

non-durable services have a thirty (30)-day guarantee; and
durable services have a ninety (90)-day guarantee.

The guarantee period begins when the services have been completed.

The guarantee does not apply in cases of misuse of the service, natural events or where the service has been subject to technical assistance other than that provided by this Application.
The guarantee may be invoked through the contact channels provided by this Application.
Where necessary, the Owner will bear the cost of shipping any product for technical assessment.
At its discretion, the Owner may also provide a contractual guarantee in addition to the legal guarantee.
The rules applicable to contractual guarantees can be found in the specifications provided by this Application. If no such information is provided, only the statutory provisions will apply.

Warranties

Legal guarantee of conformity for Digital Products under European Union law

The national laws of that country may grant Users broader rights.

Legal guarantee of conformity for services supplied to Consumers in Brazil

The legal guarantee applicable to services sold through this Application is subject to the following terms under the Brazilian Consumer Protection Code:

non-durable services have a thirty (30)-day guarantee; and
durable services have a ninety (90)-day guarantee.

The guarantee period begins when the services have been completed.

Limitation of Liability and Indemnification

Unless otherwise specified or agreed with Users, the Owner’s liability for damages relating to performance of the Agreement will be excluded, limited and/or reduced to the maximum extent permitted by applicable law.

Indemnification

To the extent permitted by law, the User agrees to indemnify and hold harmless the Owner and its subsidiaries, affiliates, officers, agents, co-branders, partners and employees from any third-party claim or demand, including without limitation legal fees and expenses, arising from or in connection with conduct that breaches these Terms, third-party rights or the law, carried out in connection with use of the Service and attributable through fault to the User or the User’s affiliates, officers, agents, co-branders, partners or employees.

The foregoing also applies to any claim brought by third parties, including by way of example the Owner’s customers, against the Owner in relation to Digital Products supplied by the User, such as claims regarding conformity.

Limitation of liability for User activities on this Application

Unless otherwise specified and subject to applicable statutory provisions, any claim for damages against the Owner, or any natural or legal person acting on its behalf, is excluded.

The foregoing does not limit the Owner’s liability for death, personal injury or harm to physical or mental integrity, damage arising from breach of essential contractual obligations, including obligations strictly necessary to achieve the purpose of the contract, and/or damage caused intentionally or through gross negligence, provided that the User’s use of this Application was proper and correct.

Unless damage was caused intentionally or through gross negligence, or affects life and/or personal, physical or mental integrity, the Owner is liable only to the extent of damage that is typical for the type of contract and was foreseeable when the contract was entered into.

Australian Users

Limitation of liability

Nothing in these Terms excludes, restricts or modifies any guarantee, condition, indemnity, right or remedy that the User may have under the Competition and Consumer Act 2010 (Cth) or similar state and territory legislation and that cannot lawfully be excluded, restricted or modified (a non-excludable right). To the maximum extent permitted by law, our liability to the User, including liability for breach of a non-excludable right and any other liability not otherwise excluded under these Terms, is limited, at the Owner’s discretion, to supplying the services again or paying the cost of having them supplied again.

US Users

Disclaimer of warranties

The Owner provides this Application on an “as is” and “as available” basis. Use of the Service is at the User’s own risk. To the maximum extent permitted by law, the Owner expressly disclaims all conditions, terms and warranties of any kind, whether express, implied, statutory or otherwise, including without limitation any implied warranties of merchantability, fitness for a particular purpose or non-infringement of third-party rights. No oral or written advice or information obtained by the User from the Owner or through the Service will create any warranty not expressly stated in this document.

Without limiting the foregoing, the Owner and its subsidiaries, affiliates, officers, agents, co-branders, partners, suppliers and employees do not warrant that the content is accurate, reliable or correct; that the Service will be available uninterrupted and secure at any particular time or location; that defects or errors will be corrected; or that the Service is free from viruses or other harmful components. Any content downloaded or otherwise obtained through use of the Service is downloaded at the User’s own risk, and the User is solely responsible for any damage to their computer system or mobile device, or loss of data, resulting from such activity or from the User’s use of the Service.

The Owner does not warrant, endorse, guarantee or assume responsibility for any product or service advertised or offered by third parties through the Service or through any hyperlinked website or service. The Owner is not a party to, and does not in any way monitor, transactions between Users and third-party providers of products or services.

The Service may become inaccessible or fail to function properly with the User’s browser, device and/or operating system. The Owner cannot be held liable for any perceived or actual damage arising from the content, operation or use of the Service.

Federal law, some states and other jurisdictions do not allow the exclusion or limitation of certain implied warranties. The exclusions above may therefore not apply to Users. This Agreement gives Users specific legal rights, and Users may have additional rights that vary from state to state. The limitations and exclusions in this Agreement apply to the extent permitted by law.

Limitation of liability

To the maximum extent permitted by applicable law, under no circumstances will the Owner or its subsidiaries, affiliates, officers, agents, co-branders, partners, suppliers or employees be liable for

any indirect, incidental, collateral, special, consequential or exemplary damages, including without limitation damages arising from loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to use of, or inability to use, the Service; and
any damage, loss or injury resulting from hacking, tampering or other unauthorised access to or use of the Service, the User account or the information contained therein;
any error, omission or inaccuracy in the content;
personal injury or property damage of any nature arising from the User’s access to or use of the Service;
any unauthorised access to the Owner’s secure servers and/or any personal information stored therein;
any interruption or cessation of transmissions to or from the Service;
any bugs, viruses, Trojan horses or similar items that may be transmitted to or through the Service;
any error or omission in any content, or any loss or damage incurred as a result of using content posted, emailed, transmitted or otherwise made available through the Service; and/or
the defamatory, offensive or unlawful conduct of any User or third party.

Under no circumstances will the Owner or its subsidiaries, affiliates, officers, agents, co-branders, partners, suppliers or employees be liable for any claim, proceeding, liability, obligation, damage, loss or cost exceeding the amount paid by the User to the Owner during the preceding twelve (12) months or for the duration of this Agreement between the Owner and User, whichever is shorter.

This limitation-of-liability section applies to the maximum extent permitted by law in the applicable jurisdiction, regardless of whether the alleged liability arises in contract, tort, negligence, strict liability or on any other basis, even if the User was advised of the possibility of such damage.

Some jurisdictions do not allow the exclusion or limitation of incidental and consequential damages, so the limitations or exclusions above may not apply to the User. These Terms give the User specific legal rights, and the User may have other rights that vary between jurisdictions. The disclaimers, exclusions and limitations of liability in these Terms do not apply beyond the limits permitted by applicable law.

Indemnification

The User agrees to defend, indemnify and hold harmless the Owner and its subsidiaries, affiliates, officers, agents, co-branders, partners, suppliers and employees from and against any claims, demands, damages, obligations, losses, liabilities, charges, debts and expenses, including without limitation legal fees and expenses, arising from

the User’s use of or access to the Service, including any data or content transmitted or received by the User;
the User’s breach of these Terms, including without limitation any breach by the User of a representation or warranty contained in these Terms;
the User’s infringement of any third-party right, including without limitation any privacy or intellectual property right;
the User’s violation of any applicable law, rule or regulation;
any content submitted from the User’s account, including without limitation misleading, false or inaccurate information, including where access is obtained by third parties using the User’s personal username and password or other security measures, if any;
the User’s wilful misconduct; or
any breach of a legal provision by the User or the User’s affiliates, officers, agents, co-branders, partners, suppliers or employees, to the extent permitted by applicable law.

Common Provisions

No implied waiver

The Owner’s failure to exercise any statutory right or claim arising from these Terms does not constitute a waiver of that right or claim. No waiver may be considered definitive in relation to a specific right or any other right.

Service interruption

To ensure the best possible level of service, the Owner reserves the right to interrupt the Service for maintenance, system updates or any other changes, giving Users appropriate notice.

Within the limits of the law, the Owner reserves the right to suspend or discontinue the Service entirely. If the Service is discontinued, the Owner will endeavour to allow Users to retrieve their personal data and information and will respect Users’ rights relating to continued use of the Product and/or compensation, in accordance with the law.

The Service may also be unavailable for reasons beyond the Owner’s reasonable control, including force majeure events such as infrastructure failures and power outages.

Resale of the Service

Users may not reproduce, duplicate, copy, sell, resell or exploit this Application or the Service, in whole or in part, without the Owner’s prior written consent, whether given directly or through a legitimate reseller programme.

Privacy policy

Information about the processing of personal data is contained in this Application’s privacy policy.

Intellectual property

Without prejudice to any more specific provision in these Terms, intellectual and industrial property rights relating to this Application, including copyright, trademarks, patents and designs, are held exclusively by the Owner or its licensors and are protected under applicable intellectual property laws and international treaties.

All word and figurative marks, and any other distinctive signs, business names, service marks, illustrations, images or logos appearing in connection with this Application, are and remain the exclusive property of the Owner or its licensors and are protected under applicable intellectual property laws and international treaties.

Changes to these Terms

The Owner reserves the right to amend these Terms at any time. In such cases, the Owner will give Users appropriate notice of the changes.

The changes will affect the relationship with the User only from the time communicated to the User.

Continued use of the Service constitutes the User’s acceptance of the updated Terms. If the User does not wish to accept the changes, they must stop using the Service and may withdraw from the Agreement.

The previous version continues to govern the relationship until the User accepts the changes. The User may request that version from the Owner.

Where required by law, the Owner will inform Users in advance of the date on which the amended Terms take effect.

Assignment of the contract

The Owner reserves the right to transfer, assign, dispose of, novate or subcontract any or all rights and obligations under these Terms, having regard to Users’ legitimate interests.

The provisions concerning changes to these Terms apply.

The User may not assign or transfer their rights or obligations under these Terms without the Owner’s written consent.

Contact details

All communications concerning use of this Application must be sent using the contact details stated in this document.

Severability

If any provision of these Terms is or becomes void or ineffective under applicable law, the invalidity or ineffectiveness of that provision does not affect the remaining provisions, which remain valid and effective.

US Users

Any invalid or ineffective provision will be interpreted and adapted to the extent necessary to make it valid, effective and consistent with its original purpose.
These Terms constitute the entire agreement between the User and the Owner concerning their subject matter and supersede all other communications, including any previous agreements between the parties regarding that subject matter.
These Terms will be enforced to the fullest extent permitted by law.

European Users

If any provision of these Terms is or becomes void, invalid or ineffective, the parties will endeavour to agree amicably on a valid and effective provision to replace it.
If no agreement is reached as described above, and where permitted or required by applicable law, the void, invalid or ineffective provision will be replaced by the applicable statutory provision.

Without prejudice to the foregoing, the nullity, invalidity or ineffectiveness of a specific provision of these Terms does not invalidate the entire Agreement unless the affected provisions are essential or of such importance that the parties would not have entered into the contract had they known that the provision would be invalid, or where the remaining provisions would impose an excessive and unacceptable burden on either party.

Governing law

These Terms are governed by the law of the place where the Owner is established, as indicated in the relevant section of this document, without regard to conflict-of-law rules.

Precedence of national law

Notwithstanding the foregoing, if the law of the country in which the User is located provides a higher level of consumer protection, that higher level of protection will prevail.

Exception for Consumers in Switzerland

If the User acts as a Consumer in Switzerland, Swiss law will apply.

Exception for Consumers in Brazil

If the User qualifies as a Brazilian Consumer and the product and/or service is marketed in Brazil, Brazilian law will apply.

Jurisdiction

The courts of the place where the Owner is established, as indicated in the relevant section of this document, have exclusive jurisdiction over any dispute arising from or in connection with these Terms.

Exception for Consumers in Europe

The foregoing does not apply to Users acting as European Consumers or Consumers located in the United Kingdom, Switzerland, Norway or Iceland.

Exception for Consumers in Brazil

The foregoing does not apply to Users in Brazil who qualify as Consumers.

Dispute Resolution

Amicable dispute resolution

Users may report disputes to the Owner, who will attempt to resolve them amicably.

Without prejudice to Users’ right to bring legal proceedings, Users are requested to contact the Owner using the contact details in this document in the event of a dispute concerning use of this Application or the Service.

The User may submit a complaint to the Owner’s email address stated in this document, including a brief description and, where applicable, details of the relevant order, purchase or account.

The Owner will process the request without undue delay and within two days of receiving it.

Definitions and Legal References

This Application

The structure that enables provision of the Service.

Agreement

Any legally binding or contractual relationship between the Owner and the User governed by these Terms.

Brazilian (or Brazil)

Applies where the User, regardless of nationality, is located in Brazil.

Business User

Any User who does not meet the definition of a Consumer.

Digital Product

A Product consisting of:

content produced and supplied in digital form; and/or
a service that enables data to be created, transformed, stored or accessed in digital form, or shared or otherwise interacted with where such data is uploaded or created by the User or any other User of this Application.
European (or Europe)

Applies where the User, regardless of nationality, is located in the European Union.

Owner (or We)

The natural or legal person that provides this Application and/or offers the Service to Users.

Product

A good or service available through this Application, such as tangible goods, digital files, software or booking services, and any other type of product defined separately in this document, including Digital Products.

Service

The service offered through this Application as described in these Terms and on this Application.

Terms

All terms applicable to use of this Application and/or provision of the Service, as described in this document and in any related document or agreement, in their respective most recent versions.

United Kingdom (or UK)

Applies where the User, regardless of nationality, is located in the United Kingdom.

User (or You)

Any natural person who uses this Application.

Consumer

Any User regarded as a Consumer under applicable law qualifies as a Consumer.

How can we help?

What you can do

Your data

If there is a problem

Although we strive to create a positive user experience, we understand that problems may occasionally arise between us and our Users.
If this happens, please do not hesitate to contact us.

www.ugchouse.it

Web Project Group Srl
Via Roma 43
35020 Albignasego (PD), Italy, Italy
VAT no. 05225960284
REA PD453018

Owner’s email address: info@webprojectgroup.it

Terms and Conditions of www.ugchouse.it

Contents

Introduction

Terms of Use

Terms and Conditions of Sale

User Rights

UK User rights

Rights of Brazilian Users

Warranties

Warranties

Limitation of Liability and Indemnification

Australian Users

US Users

Common Provisions

Dispute Resolution

Definitions and Legal References

How can we help?

What you can do

If there is a problem

www.ugchouse.it